This book is about how you can intervene in this chain of events and take back control of the impact you want to make. When your inner operating systems are properly upgraded, you create a solid foundation to build and develop more advanced management and leadership skills. You can navigate the complexities and uncertainties of life and work with more ease. You will be able to leverage the power of the unknown and uncertain to unfold and create, and seek within to utilise all your inner resources to optimise the outcomes.